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Bienestar is an ever-expanding organization. Our staff of over 55 provides a variety of health education and clinical services in seven locations throughout Los Angeles County. We pride ourselves on making a positive difference in the communities we serve.

We are an equal opportunity employer and offer a comprehensive salary and benefits package, including:

  • Competitive Salary
  • Paid Vacation
  • Medical, Dental, and Life Insurance
  • 403 B Retirement Plan with Employer Match
  • Other benefits

If you are interested in making a difference and joining the Bienestar team, please review any jobs listed below. Applications are accepted only for current openings.

Please submit your updated resume and cover letter to:

In the subject line of your email, please indicate the name of the position you are interested in applying for.






Provides patient care under the direct supervision of a licensed medical staff member. Administers vitals, blood draws and injections; Documents illness, history, chief complaint, relevant medical information; Orders medical labs, referrals, procedures; Completes clerical duties associated with the provision of care.


  1. Medical Assistant training and certificate of completion (CCMA, NRCMA preferred)
  2. Phlebotomy training and certificate of completion
  3. CPR certification – adult, child, infant, and obstructed airway
  4. Valid California Driver’s License
  5. Subject to a criminal background check prior to employment
  6. TB clearance, to be renewed every year


  1. Minimum of one year experience in medical field
  2. Experience in Federally Qualified Health Centers preferred


  1. Experience with electronic health records (eCW preferred)
  2. Experience in medical front office procedures
  3. Demonstrated experience in providing excellent customer service
  4. Ability to be a productive and positive team player
  5. Ability to relate and communicate well to all cultural and ethnic groups in the community
  6. Bilingual English and Spanish oral, reading and writing skills required


  1. Assists physician with any request
  2. Courteous, professional customer service to all client and patients at all times
  3. Takes patient vitals & basic medical information
  4. Performs blood draws & administers injections
  5. Properly documents all procedures in complete, accurate electronic patient record (eCW)
  6. Orders labs electronically
  7. Processes lab test results
  8. Referrals and authorizations
  9. Assists with complete processing and billing, including Family PACT, Medi-Cal
  10. Maintains inventory and destruction logs
  11. Cross trained to assist front office as required: Receiving and greeting patients; locating charts; scheduling appointments; answers incoming calls
  12. Assists with screenings, including PHQ, SBIRT, Staying Healthy
  13. Assists with immunization inventory, ordering and reporting as directed
  14. Assist in ordering supplies
  15. Clerical duties including filing, photocopying, faxing, telephone calls as required
  16. Trainings and other duties as assigned

Special Requirements:

• Must be willing to travel between BIENESTAR centers. Must be willing to work evening hours and weekends if necessary.


Position Description:

Under the direction of the Navigation and Support Manager, the Certified HIV Tester/Counselor (HTC) and Linkage Coordinator/Peer Navigator (LC/PN) will carry out program activities to meet contractual agreements set by BIENESTAR on behalf and for clients. The HTC and LC/PN provides HIV, STD, and HCV risk reduction counseling, HIV Rapid testing, client recruitment and targeted outreach to priority individuals, providing education on consistent and proper use of PrEP/condoms, and facilitating the timely entry to treatment (HIV/HCT/STD) including PEP. The HTC and LC/PN will also effectively engage, retain in quality medical care HIV-positive/High-risk Negative individuals, and implement client-centered service plans developed for self-efficacy, HIV Prevention, and viral suppression. The HTC and LC/PN will also conduct comprehensive case management to secure access to Biomedical Interventions and Treatment as Prevention services.

 Duties/ Responsibilities:

  1. Responsible for conducting targeted community outreach and engagement, risk reduction education, referrals, and case documentation including appropriate follow ups based on acuity levels.
  2. Conduct comprehensive assessments on clients’ needs for primary care treatment and/or supportive services, early interventions such as PrEP/PEP, peer-based counseling, and health education in alignment with clients’ health literacy levels and language of preference.
  3. Provide up-to-date HCV and HIV-related risk reduction sessions on-site /off-site and refer accordingly to the needs identified by clients and their behavioral/sexual risk assessment/profile.
  4. Provide services and/or referrals to clients and their families, including: HIV education community forums, food banks, transportation assistance, mental health therapy, and other supports.
  5. Secure and maintain health screening exams in a HIPPA complaint environment.
  6. Identify new community partners and data-driven hotspots where HIV rapid testing can be conducted.
  7. Maintain consistent on-going communication with medical providers to streamline the linkage to medical care process and obtain verbal and written verification of services obtained by clients referred.
  8. Complete required data collection, maintain consistent follow ups, monthly reporting, and attend all meetings associated with the navigation and support programs.
  9. Assist clients in navigating health care service systems including diverse insurance options, medication and provider visit coverage plans, and patient assistance programs to help clients overcome barriers towards optimal health.
  10. Coordinate care with Linkage to Care Specialists, PrEP/PEP Navigators, Medical Case Managers, and other multidisciplinary teams.
  11. Provide patient-escort assistance whereby the HCT and LC/PN accompanies patients to their medical visits.
  12. Other duties as assigned.

Experience & Skills:

High School Diploma/GED required (Bachelor’s degree preferred). Experience linking at-risk/vulnerable populations (2-3yrs preferred). Bilingual; proficient in English and Spanish with proven excellent written and verbal skills. Sensitivity to the needs of diverse cultures and populations, and the issues that impact HCV/HIV-positive, High-risk Negative individuals and their families.

Hours: 40 Hours per week. Ability to work weekends, evenings, and follow a flexible schedule.

Salary: $15.00-$17.00 per hour. DOQ/DOE.

Location: Various BIENESTAR locations in LA County.



Position Description:

Under the supervision of the Program Manager, the Harm Reduction Specialist will focus on carrying out program activities to enhance the health and wellbeing of People Who Inject Drugs (PWID) and use other substances. Activities include community outreach, program promotion, education and services to diverse demographic groups providing risk-reduction information regarding HIV/HCV/STD, syringe exchange services, linkage to care and treatment for HIV and/or Hepatitis C. 

Duties/ Responsibilities: 

  1. Plans and conducts HIV/Hepatitis C Virus (HCV) related outreach, education, referrals and linkage to care and treatment information for appropriate services to community organizations, health care centers, drug and alcohol programs, schools, churches, etc., especially targeting underserved PWID.
  2. Conducts weekly needle exchange sites at different community venues and at agency centers.
  3. Drives to and from the community venues/sites where the syringe exchanges are conducted.
  4. Builds alliances/networks with community members, organizations, law enforcement, key stakeholders, faith leaders, etc. in order to enhance resources, foster a better understanding of the PWID community and the work of BIENESTAR.
  5. Assist with HIV/HCV screenings.
  6. Any other duties as assigned.


  1. College degree or comparable professed knowledge in psychology, sociology, social work, health sciences or related field preferred. The agency welcomes applicants who have life experience and/or working with PWID and have substance abuse peer counseling experience.
  2. Experience and interpersonal skills working with culturally and socially diverse community groups including impacted and affected HIV/HCV individuals, PWID and the underserved populations.
  3. Able to work independently within an agency team and have excellent organizational skills.
  4. Experience with design and presentation of educational materials essential, as well as comfort with public speaking essential.
  5. Bilingual English/Spanish with good verbal and written communication skills.
  6. Self-motivated, problem solver and able to organize job assignments with strong leadership skills.
  7. Ability and willingness to work in a team-oriented work environment, with professionals and paraprofessionals from different disciplines, as well as volunteers and clients.
  8. Able to meet agency job work hours and transportation requirements, proof of current insurance coverage and current California driver’s license.



Position Description:

Under the direction of the Transgeneros Unidas Program Manager, the ESL Instructor will implement and facilitate ESL classes for the Transgender Community. The ESL Instructor will facilitate a basic ESL 101 and an advanced ESL class. This position will work with Transgender Latinas.

Duties/ Responsibilities:

  1. Develop ESL curriculum for a basic and advanced ESL classes.
  2. Conduct 10 session ELS classes for the Transgender Community.
  3. Assist participants in developing short and long term language goals.
  4. Make referrals to internal and external programs at BIENESTAR so participants are able to complete ESL programing.
  5. Participate in community building and advocacy efforts.
  6. Recruit participants for ELS programing.
  7. Place reminders calls and develop participants relationships to enhance program retention.
  8. Other duties as assigned.

Qualifications and Requirements:

  1. Have a Teach English as a Foreign Language (TEFL) certificate, or Master of Teaching English to Speakers of other Languages (TESOL) language.
  2. Experience working with culturally and socially diverse community groups; including those impacted by HIV.
  3. Experience in recruitment and program retention.
  4. Excellent interpersonal skills.
  5. Excellent verbal/written communication skills in English and Spanish.
  6. Knowledgeable about issues related to HIV and the Transgender community.
  7. Able to work independently and efficiently and have excellent organizational skills with attention to detail.
  8. Ability to prioritize assignments and to manage several activities effectively under deadlines.
  9. Self-motivated, a problem solver and able to organize job assignments.
  10. Proficiency in MS Windows, Excel and PowerPoint.
  11. Able to meet agency job work hours and transportation requirements.

Hours: 20 Hours. Some weekends and evenings required.

Salary and Benefits: $22-$24 per hour - Commensurate with education and experience.


Reporting to: Director of Research and Evaluation

Position Description:

Under the direction of the Director of Research and Evaluation, the Research Coordinator will plan, organize and implement a multi- state research study on the influence of actual and perceived immigration laws on Latino immigrants’ abilities and willingness to utilize services for stigmatized conditions of public health (e.g., utilizing health care and services for HIV testing, alcohol or drug use disorders, and intimate partner violence). The project will include assisting with the development of a refined and expanded Immigration Law Scale based on formative research, recruitment, interviews with key informants, focus groups, transcribing, and conducting the surveys with diverse Latino immigrants.

Duties/ Responsibilities:

  1. Coordinate the activities of the research study in collaboration with the Director of Research and Evaluation.
  2. Oversee the recruitment of the research participants.
  3. Conduct focus groups, surveys, and interviews.
  4. Maintain necessary project records and documents.
  5. Monitor the progress of the research study.
  6. Monitor data collection to ensure accuracy of the study data.
  7. Prepare program reports and keep accurate up-to-date records and documentation.
  8. Assist in the interpretation of the study findings.
  9. Perform any other duties as assigned.

Qualification and Requirements:

  1. Minimum of a bachelor degree from an accredited academic institution.
  2. Knowledge of social networking sites.
  3. Experience in research projects preferred.
  4. Experience running groups preferred.
  5. Excellent interviewing skills.
  6. Excellent interpersonal skills.
  7. Excellent verbal/written communication skills in English and Spanish.
  8. Knowledgeable about issues related to Latinos, immigration concerns, HIV, and interpersonal violence.
  9. Able to work independently and efficiently and have excellent organizational skills with attention to detail.
  10. Ability to prioritize assignments and to manage several activities effectively under deadlines.
  11. Self-motivated, a problem solver and able to organize job assignments.
  12. Strong writing skills.
  13. Proficiency in MS Windows, Excel and other programs.
  14. Able to meet agency job work hour requirements.

Hours: Full-time position. Some weekends and evenings required.

Salary and Benefits: $39,000 - $42,000, commensurate with education and experience. Full benefits consist of health and dental insurance and 403B pension plan.


Position Description: 

Working as part of an interdisciplinary team Mental Health Therapist is responsible for mental health services on transgender women. The Mental Health Clinician shares the responsibility for the implementation of comprehensive mental health services and assessments. 

 Duties/ Responsibilities: 

  1. Evaluate client needs through a psycho-social assessment and develop an Individualized Treatment Plan. 
  2. Provide psychotherapy, crisis intervention, referrals to appropriate resources and follow-up visits including home sites. 
  3. Maintain complete, accurate, and timely client case records including updated progress notes, releases and consents. 
  4. Acts as a liaison and advocate for clients. 
  5. Maintain a clinical caseload 
  6. Participate in weekly individual supervision and clinical case conferences 
  7. Provide training regarding HIsubstance abuse and mental health issues to Bienestar staff and related community agencies, as appropriate 
  8. Make recommendations for referrals for psychiatric medication and neuro-psychological consults 
  9. Develop and implement quality control methods 
  10. Maintain statistical data and provide monthly reports 
  11. Other duties as assigned 

Experience/ Skills: 

  1. Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapists 
  2. Bilingual English/Spanish with excellent written, verbal, public speaking, and organizational skills. 
  3. Demonstrates leadership, management, supervision, organizational planning, and advocacy skills. 
  4. Knowledge of HIV/AIDS epidemic and prevention and knowledge of AIDS services 
  5. Knowledge of substance use in the LGBT community 
  6. Sensitive to diverse cultures and populations within the Agency service area.  
  7. Able to meet agency transportation and work hours job requirements. 
  8. Experience of working with an interdisciplinary team 
  9. Ability to be self-motivated and a problem-solving skills. 

Hours: 20 Hours per week.  

Salary: $43.00 per hour. DOQ/DOE  

Location: BIENESTAR Long Beach,  1464 Cherry Ave, Long Beach, CA 90813


Your resume will be scanned and maintained for a period of 6 months. Your resume will be reviewed to ensure that it meets the minimum qualifications of the job listed in the job description. If it meets the requirements, your resume will be forwarded to the hiring manager for consideration. The hiring manager will contact potential candidates after reviewing all applications. If you are not contacted for an interview, this means other candidates have been selected to be interviewed.



Bienestar currently has agreements with local and online universities to provide a rich clinical experience for MSW students. Interns are placed throughout all Bienestar locations. Bienestar has a team of MSW clinicians that guide interns throughout their placement with our organization. An intern is given the opportunity to master the micro and macro aspects of social work throughout their experience with us.

Our interns are exposed to all aspects of the services that Bienestar provides, engaging in work that aligns with the core values of social work practice. In their time with Bienestar, interns can expect the following:

  • To provide direct clinical services to individuals, families or couples in need of individual and/or conjoint therapy. Students are asked to complete an assessment, formulate a treatment plan and diagnose clients utilizing the Diagnostic and Statistical Manual of Mental Disorders.
  • To be exposed to various support groups throughout the agency, including facilitation or co-facilitation of a support group, or bi-monthly educational presentations that will contribute to an improved quality of life for our clients.
  • To advocate for the empowerment and strengthening of the Latino community and other underserved groups (e.g., LGBTQ or undocumented folks).
  • To attend weekly clinical supervision, which includes discussion of various evidence-based practices used throughout our programs and covers broader topics of mental health, such as: Problem Solving Therapy, CBT, MI, Problem Solving Therapy, 5 Stages of Grief and Loss, The Stages of Change, etc.

For more information about our MSW Internship program, please contact:

Jorge Diaz, MSW, Manager, Behavioral Health Services
(866) 590-6411 ext. 301


Bienestar has internship positions for undergraduate students attending accredited four-year universities. Our undergraduate internship program provides students with an opportunity to complement their academic coursework with professional experiences related to the non-profit sector.

Interns have the opportunity to assist in various departments, allowing them to learn more about services and areas of their interest. Our interns will participate in activities critical to the day-to-day work of our organization and contribute to the achievement of our mission.

We seek highly motivated and responsible undergraduate students to fill our internship positions. Current enrollment in an accredited four-year university is required. Applicants are also expected to have a strong work ethic and willingness to learn.

Current Positions: All internship positions have been filled for the Spring 2019 semester.

For more information, please contact:

Nicholas Turton, Internship Coordinator
(866) 590-6411 ext. 130



We are always willing to accept motivated and enthusiastic volunteers to help with our different programs and services for the community. Volunteer tasks and assignments vary across each of our centers, staff, and programs.

If you are interested in volunteering with us, please contact the Bienestar center location nearest you by calling (866) 590-6411.

To Access Any of our locations, call us at (866) 590-6411 or email info@bienestar.org

East Los Angeles

5326 E. Beverly Blvd.
Los Angeles, CA 90022
Monday – Friday: 10AM – 7PM

El Monte/AHF Clinic

3131 Santa Anita Ave., Ste. 109
El Monte, CA 91733
Monday – Friday: 10AM – 7PM


4955 W. Sunset Blvd.
Los Angeles, CA 90027
Monday – Friday: 10AM – 7PM

Long Beach

1464 Cherry Ave.
Long Beach, CA 90813
Monday – Friday: 10AM – 7PM


180 E. Mission Blvd.
Pomona, CA 91766
Monday – Thursday: 10AM – 7PM

San Fernando Valley

8134 Van Nuys Blvd., Ste. 200
Panorama City, CA 91402
Monday – Friday: 10AM – 7PM

South Los Angeles

130 W. Manchester Ave.
Los Angeles, CA 90003
Monday – Friday: 10AM – 7PM