JOIN OUR TEAM
Bienestar is an ever-expanding organization. Our staff of over 55 provides a variety of health education and clinical services in seven locations throughout Los Angeles County. We pride ourselves on making a positive difference in the communities we serve.
We are an equal opportunity employer and offer a comprehensive salary and benefits package, including:
- Competitive Salary
- Paid Vacation
- Medical, Dental, and Life Insurance
- 403 B Retirement Plan with Employer Match
- Other benefits
If you are interested in making a difference and joining the Bienestar team, please review any jobs listed below. Applications are accepted only for current openings.
Please submit your updated resume and cover letter to:
In the subject line of your email, please indicate the name of the position you are interested in applying for.
JOB TITLE: DRUG/ALCOHOL COUNSELOR
Under the direction of the Alcohol and Other Drug (AOD) Program Manager, the Drug/Alcohol Counselor will carry out program activities to meet contractual agreements set by Bienestar on behalf and for its clients. The Drug/Alcohol Counselor will be responsible for developing and implementing drug/alcohol treatment plans to achieve individualized outcomes including stability, improved health, sobriety/recovery, increased social support, improved mental health, and disease prevention (including HIV and hepatitis C) within the Bienestar’s geographic areas of operation
- The Drug/Alcohol Counselor will be responsible for developing and implementing drug/alcohol treatment plans to achieve individualized outcomes including stability, improved health, sobriety/recovery, increased social support, improved mental health, and disease prevention (including HIV and hepatitis C) within the Bienestar’s geographic areas of operation.
- Keep a schedule of regular counseling appointments with clients and be available for non-scheduled counseling or crisis counseling as needed;
- Conduct program-approved screenings and bio-psychosocial assessments for each client;
- Based on each client’s assessment, develop an individualized treatment plan for each client incorporating the client’s input, and including treatment goals and objectives;
- Clearly reflect progress, lack of progress towards defined treatment goals and counseling/intervention approaches through documentation in progress notes and other documentation corresponding to protocol;
- Act as a liaison between clients in treatment and external service agencies with an investment in the client’s progress, i.e., probation, parole, DPSS, EDD, DVR, referring case managers and insurance providers;
- Facilitate topical, process and educational groups and classes as assigned by the AOD Program Director.
- Develop and individualized aftercare plan initiated upon treatment admission with each client and incorporating client input;
- Complete all necessary documentation in a timely manner, including at a minimum progress notes, discharge summaries, after care plans and written communications with external agencies with approved consent for shared data;
- Integrate family of origin or family of choice support and education as appropriate through conjoint sessions, family groups and other activitites.
- Ability to work and recruit all target populations including adolescent youth.
- Perform all other program related duties assigned by the AOD Program Director.
Qualifications and Requirements:
Education and Training
- Minimum of 15 units in Chemical Dependency studies required;
- Bachelors or course of study in chemical dependency, social work or psychology helpful;
- Minimum of two years of AOD counseling experience required;
- Required to have Certification or current enrollment in courses toward: Certified Alcoholism Counselor (CAC); Certified Drug and Alcohol Counselor (CADC); or Certified Substance Abuse Counselor (CSAC); Certified Addictions Treatment Counselor (CATC), California Association for Alcohol/Drug Educators (CAADE).
Qualified Candidates Skills and Knowledge Required:
- Experience and interpersonal skills working with culturally and socially diverse community groups including drug/alcohol, HIV and hepatitis C impacted and affected individuals and groups, and the underserved;
- Working knowledge of harm reduction and other substance abuse treatment methodologies;
- Bilingual English/Spanish with good verbal and written communication skills;
- Able to work independently and collaboratively with a team;
- Strong consumer/provider boundary-setting and adherence, communication and diplomacy skills;
- Strong independent problem-solving skills
- Organized functioning;
- Skilled and flexible time self-management;
- Must be knowledgeable in identifying behavior patterns common to client populations, including current and emerging trends in substance use.
Hours: 40 hours per week..- Some weekends and evenings required. Some travel might be required.
Salary: $18 to $22 per hour. Commensurate with education and experience. Full benefits including health and dental insurance, and 403 B Pension.
TO REQUEST THE JOB DESCRIPTION, FURTHER INFORMATION OR TO APPLY:
E Mail: email@example.com
FAX: 323 727-0284
MAIL: Bienestar Human Services, Attn: Human Resources/Recruitment
5326 East Beverly Blvd., Los Angeles, CA 90022
JOB TITLE: MEDICAL ASSISTANT
Provides patient care under the direct supervision of a licensed medical staff member. Administers vitals, blood draws and injections; Documents illness, history, chief complaint, relevant medical information; Orders medical labs, referrals, procedures; Completes clerical duties associated with the provision of care.
LICENSE AND/OR CERTIFICATION:
- Medical Assistant training and certificate of completion (CCMA, NRCMA preferred)
- Phlebotomy training and certificate of completion
- CPR certification – adult, child, infant, and obstructed airway
- Valid California Driver’s License
- Subject to a criminal background check prior to employment
- TB clearance, to be renewed every year
- Minimum of one year experience in medical field
- Experience in Federally Qualified Health Centers preferred
- Experience with electronic health records (eCW preferred)
- Experience in medical front office procedures
- Demonstrated experience in providing excellent customer service
- Ability to be a productive and positive team player
- Ability to relate and communicate well to all cultural and ethnic groups in the community
- Bilingual English and Spanish oral, reading and writing skills required
- Assists physician with any request
- Courteous, professional customer service to all client and patients at all times
- Takes patient vitals & basic medical information
- Performs blood draws & administers injections
- Properly documents all procedures in complete, accurate electronic patient record (eCW)
- Orders labs electronically
- Processes lab test results
- Referrals and authorizations
- Assists with complete processing and billing, including Family PACT, Medi-Cal
- Maintains inventory and destruction logs
- Cross trained to assist front office as required: Receiving and greeting patients; locating charts; scheduling appointments; answers incoming calls
- Assists with screenings, including PHQ, SBIRT, Staying Healthy
- Assists with immunization inventory, ordering and reporting as directed
- Assist in ordering supplies
- Clerical duties including filing, photocopying, faxing, telephone calls as required
- Trainings and other duties as assigned
• Must be willing to travel between BIENESTAR centers. Must be willing to work evening hours and weekends if necessary.
JOB TITLE: CERTIFIED HIV TESTER/ COUNSELOR & LINKAGE COORDINATOR/ PEER NAVIGATOR
Under the direction of the Navigation and Support Manager, the Certified HIV Tester/Counselor (HTC) and Linkage Coordinator/Peer Navigator (LC/PN) will carry out program activities to meet contractual agreements set by BIENESTAR on behalf and for clients. The HTC and LC/PN provides HIV, STD, and HCV risk reduction counseling, HIV Rapid testing, client recruitment and targeted outreach to priority individuals, providing education on consistent and proper use of PrEP/condoms, and facilitating the timely entry to treatment (HIV/HCT/STD) including PEP. The HTC and LC/PN will also effectively engage, retain in quality medical care HIV-positive/High-risk Negative individuals, and implement client-centered service plans developed for self-efficacy, HIV Prevention, and viral suppression. The HTC and LC/PN will also conduct comprehensive case management to secure access to Biomedical Interventions and Treatment as Prevention services.
- Responsible for conducting targeted community outreach and engagement, risk reduction education, referrals, and case documentation including appropriate follow ups based on acuity levels.
- Conduct comprehensive assessments on clients’ needs for primary care treatment and/or supportive services, early interventions such as PrEP/PEP, peer-based counseling, and health education in alignment with clients’ health literacy levels and language of preference.
- Provide up-to-date HCV and HIV-related risk reduction sessions on-site /off-site and refer accordingly to the needs identified by clients and their behavioral/sexual risk assessment/profile.
- Provide services and/or referrals to clients and their families, including: HIV education community forums, food banks, transportation assistance, mental health therapy, and other supports.
- Secure and maintain health screening exams in a HIPPA complaint environment.
- Identify new community partners and data-driven hotspots where HIV rapid testing can be conducted.
- Maintain consistent on-going communication with medical providers to streamline the linkage to medical care process and obtain verbal and written verification of services obtained by clients referred.
- Complete required data collection, maintain consistent follow ups, monthly reporting, and attend all meetings associated with the navigation and support programs.
- Assist clients in navigating health care service systems including diverse insurance options, medication and provider visit coverage plans, and patient assistance programs to help clients overcome barriers towards optimal health.
- Coordinate care with Linkage to Care Specialists, PrEP/PEP Navigators, Medical Case Managers, and other multidisciplinary teams.
- Provide patient-escort assistance whereby the HCT and LC/PN accompanies patients to their medical visits.
- Other duties as assigned.
Experience & Skills:
Applicant must be an HIV Certified Tester in the Los Angeles County. High School Diploma/GED required (Bachelor’s degree preferred). Experience linking at-risk/vulnerable populations (2-3yrs preferred). Bilingual; proficient in English and Spanish with proven excellent written and verbal skills. Sensitivity to the needs of diverse cultures and populations, and the issues that impact HCV/HIV-positive, High-risk Negative individuals and their families.
Hours: 40 Hours per week. Ability to work weekends, evenings, and follow a flexible schedule.
Salary: $15.00-$17.00 per hour. DOQ/DOE.
Location: Various BIENESTAR locations in LA County.
JOB TITLE: ENGLISH AS A SECOND LANGUAGE INSTRUCTOR
Under the direction of the Transgeneros Unidas Program Manager, the ESL Instructor will implement and facilitate ESL classes for the Transgender Community. The ESL Instructor will facilitate a basic ESL 101 and an advanced ESL class. This position will work with Transgender Latinas.
- Develop ESL curriculum for a basic and advanced ESL classes.
- Conduct 10 session ELS classes for the Transgender Community.
- Assist participants in developing short and long term language goals.
- Make referrals to internal and external programs at BIENESTAR so participants are able to complete ESL programing.
- Participate in community building and advocacy efforts.
- Recruit participants for ELS programing.
- Place reminders calls and develop participants relationships to enhance program retention.
- Other duties as assigned.
Qualifications and Requirements:
- Have a Teach English as a Foreign Language (TEFL) certificate, or Master of Teaching English to Speakers of other Languages (TESOL) language.
- Experience working with culturally and socially diverse community groups; including those impacted by HIV.
- Experience in recruitment and program retention.
- Excellent interpersonal skills.
- Excellent verbal/written communication skills in English and Spanish.
- Knowledgeable about issues related to HIV and the Transgender community.
- Able to work independently and efficiently and have excellent organizational skills with attention to detail.
- Ability to prioritize assignments and to manage several activities effectively under deadlines.
- Self-motivated, a problem solver and able to organize job assignments.
- Proficiency in MS Windows, Excel and PowerPoint.
- Able to meet agency job work hours and transportation requirements.
Hours: 20 Hours. Some weekends and evenings required.
Salary and Benefits: $22-$24 per hour - Commensurate with education and experience.
ABOUT OUR PROCESS
Your resume will be scanned and maintained for a period of 6 months. Your resume will be reviewed to ensure that it meets the minimum qualifications of the job listed in the job description. If it meets the requirements, your resume will be forwarded to the hiring manager for consideration. The hiring manager will contact potential candidates after reviewing all applications. If you are not contacted for an interview, this means other candidates have been selected to be interviewed.
MSW INTERNSHIP PROGRAM
Bienestar currently has agreements with local and online universities to provide a rich clinical experience for MSW students. Interns are placed throughout all Bienestar locations. Bienestar has a team of MSW clinicians that guide interns throughout their placement with our organization. An intern is given the opportunity to master the micro and macro aspects of social work throughout their experience with us.
Our interns are exposed to all aspects of the services that Bienestar provides, engaging in work that aligns with the core values of social work practice. In their time with Bienestar, interns can expect the following:
- To provide direct clinical services to individuals, families or couples in need of individual and/or conjoint therapy. Students are asked to complete an assessment, formulate a treatment plan and diagnose clients utilizing the Diagnostic and Statistical Manual of Mental Disorders.
- To be exposed to various support groups throughout the agency, including facilitation or co-facilitation of a support group, or bi-monthly educational presentations that will contribute to an improved quality of life for our clients.
- To advocate for the empowerment and strengthening of the Latino community and other underserved groups (e.g., LGBTQ or undocumented folks).
- To attend weekly clinical supervision, which includes discussion of various evidence-based practices used throughout our programs and covers broader topics of mental health, such as: Problem Solving Therapy, CBT, MI, Problem Solving Therapy, 5 Stages of Grief and Loss, The Stages of Change, etc.
For more information about our MSW Internship program, please contact:
Jorge Diaz, MSW, Manager, Behavioral Health Services
(866) 590-6411 ext. 301
UNDERGRADUATE INTERNSHIP POSITIONS
Bienestar has internship positions for undergraduate students attending accredited four-year universities. Our undergraduate internship program provides students with an opportunity to complement their academic coursework with professional experiences related to the non-profit sector.
Interns have the opportunity to assist in various departments, allowing them to learn more about services and areas of their interest. Our interns will participate in activities critical to the day-to-day work of our organization and contribute to the achievement of our mission.
We seek highly motivated and responsible undergraduate students to fill our internship positions. Current enrollment in an accredited four-year university is required. Applicants are also expected to have a strong work ethic and willingness to learn.
Current Positions: All internship positions have been filled for the Spring 2019 semester.
For more information, please contact:
Nicholas Turton, Internship Coordinator
(866) 590-6411 ext. 130
We are always willing to accept motivated and enthusiastic volunteers to help with our different programs and services for the community. Volunteer tasks and assignments vary across each of our centers, staff, and programs.
If you are interested in volunteering with us, please contact the Bienestar center location nearest you by calling (866) 590-6411.