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PEER NAVIGATION

Working closely with case managers, our trained and qualified Peer Navigators can actively work with you to connect you to services that help you achieve your best state of health and well-being. These services include, but are not limited to:

  • Hormone Replacement Therapy
  • Housing Assistance
  • Food Security
  • Transportation Assistance
  • Mental Health Therapy
  • Substance Abuse Treatment
  • Socio-Education Support Groups
  • Legal Aid
  • HIV prevention and HIV care
  • Connecting you with other services you may need

Peer Navigators are part of diverse care teams and are very hands-on initially to help clients navigate processes and systems they may not know about. The goal of peer navigation is to help remove client barriers, improve access to HIV prevention and care services in order to improve client self-efficacy, quality of life, and empowerment through increased knowledge. As role models living with a shared community experience, Peer Navigators provide unique and special support to help overcome the fear and anxiety of going through a service process alone.

Peer Navigators are not meant to replace case managers. Rather, they are intended to enhance the efforts of case managers. With the help of a Peer Navigator, clients can brainstorm solutions to address concerns and needs effectively, all while maintaining confidentially and being HIPPA compliant.

For more information on Peer Navigation, please contact:

Laura Castillo, MPH, CHES (She/Her/Hers)
Manager, Client Navigation and Linkage to Care
Lcastillo@bienestar.org
(866) 590-6411 ext. 208

To Access Any of our locations, call us at (866) 590-6411 or email info@bienestar.org

East Los Angeles

5326 E. Beverly Blvd.
Los Angeles, CA 90022

El Monte/AHF Clinic

3131 Santa Anita Ave., Ste. 109
El Monte, CA 91733

Hollywood

4955 W. Sunset Blvd.
Los Angeles, CA 90027

Long Beach

1464 Cherry Ave.
Long Beach, CA 90813

Pomona

180 E. Mission Blvd.
Pomona, CA 91766

San Fernando Valley

8134 Van Nuys Blvd., Ste. 200
Panorama City, CA 91402

South Los Angeles

130 W. Manchester Ave.
Los Angeles, CA 90003